Terms and Conditions

HomeTerms and Conditions
Terms of Use

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. The information on this site does not constitute as financial advice.

Disclaimer of Warranty

The contents of this site are provided without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, assume no responsibility for errors or omissions in these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

We reserve the rights to

Modify or withdraw, temporarily or permanently, the website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.

Change these Conditions from time to time and your continued use of the Website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate.

Your information, including personal data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. BTC Bullions Trading Company LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Privacy Policy

BTC collects, stores, and processes all the information that you submit on this website or that you provide to BTC in any other way.

If this website provides the chance of entering personal information such as name, address, date of birth, telephone number, e-mail, shipping address, or any other required information for your business relationship with BTC (“data”), you enter this data explicitly on a voluntary basis and with your prior knowledge.

BTC uses this data in order to communicate with you about orders and products as well as for the purposes of market research and to improve the services offered to you.

In addition to that, your data is stored and used for keeping your demo and live accounts up to date.

If you decide not to submit certain data, you may not have the opportunity to use specific services BTC offers. BTC will not transfer any of your data to any third party without your prior consent unless we are legally obliged to do so in order to prevent or detect criminal activity.

We only record and use your personal information in compliance with statutory data protection regulations of the United Arab of Emirates. By giving your agreement, you consent to the data you provided being saved and processed by BTC to allow BTC to send you targeted information, mail shots and other marketing messages by telephone, e-mail, and SMS.

If you open a demo account on our website, we may use your data to customize our e-mails for you and to send you additional information by e-mail after you have opened your account. You may contact us at any time if you do not wish your data to be used in this way and we will block or delete it from our database.

Shipping Policy

Please ensure that correct shipping address is provided. As title and risk will pass to you once the order has left from our premises. Product will be delivered directly to the customer and delivery date will be as per discussion with customer once the transaction is authorized and deemed reliable. No deliveries will be done until the order has been processed. BTC bullions Trading company will make every effort to ensure shipment of orders will be done timeously however unforeseen circumstances causes delays. Product purchased on www.btcegyptgold.ae will also only be delivered to the customer provided the correct delivery address is provided and BTC bullion Trading company will not accept any third party collection.

Return and Exchange policy

We will not offer refunds and exchanges but will buy back goods if they meet the conditions mentioned below. All returns will be bought back at the current market value and not the value of the item when initially purchased.

To be eligible for a buy back, your item must be unused and in the same condition that you received it. It must also be in the original packaging and undamaged.

To complete your return, we require a receipt or proof of purchase. We will not accept returns of any personalized items.

Risk Disclaimer

Coins and bullion, bars purchasing is not exempt from risk. As the value of bullion coin is affected by many economic factors, including but not limited to bullion current market price and coins perceived scarcity and other factors. Other factors may include quality, current demand, and general market sentiment. Bullion, bars and coins can go down as well as up in value, therefore, investments in metals are not suitable for everyone. And since all investments, including bullion and coins, can decline in value, it is important that you understand the associated risks and have adequate cash reserves and disposable income before considering a bullion or coin investment.

Email Disclaimer

This website has the ability to send you emails. These messages are privileged and private communication and may be read, copied and used only by the intended recipient (s). If you are not an intended recipient, please let us know by return email. Please then delete the message and do not disclose its contents to any person. Neither the sender nor his/her employer accepts any liability whatsoever as a result of the further dissemination of this message. While every effort is taken to ensure that the email message and any attachments are free from viruses, the sender and his/her employer cannot be held liable in the unlikely event that a virus is transmitted to the recipient’s computer systems. The recipient is responsible for maintaining suitable anti-virus mechanisms to protect its computer systems.” The Conditions will be exclusively governed by and construed in accordance with the laws of the United Arab Emirates whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.